GENERAL CONDITIONS OF SALE

1. GENERAL INFORMATION

The ownership of this website, https://goldfilledcreations.com, is held by: Cinzia Susana , provided with N.I.E X8542455W

Direction:

Carrer de Pujades 272AT1 08005 (Barcelona) Spain

e-mail: info@goldfilledcreations.com

This document (as well as all other documents mentioned here) regulates the conditions governing the use of this Website (https://goldfilledcreations.com) and the purchase or purchase of products and / or services therein (hereinafter, Conditions).
For the purposes of these Conditions it is understood that the activity that goldfilledcreations.com develops through the Website includes:

In addition to reading these Conditions, before accessing, browsing and / or using this website, the User must have read the Legal Notice and the General Conditions of Use, including, the cookie policy, and the privacy policy and data protection of goldfilledcreations.com. By using this Website or when making and / or requesting the acquisition of a product and / or service through it, the User consents to be bound by these Conditions and by all the aforementioned, so if you do not agree with everything Therefore, you should not use this Website.
Likewise, it is informed that these Conditions could be modified. The User is responsible for consulting them each time he accesses, browses and / or uses the Website since those that are in force at the time the purchase of products and / or services are requested will be applicable.

For all questions that the User may have in relation to the Conditions, he can contact the owner using the contact information provided above or, where appropriate, using the contact form.

2. THE USER
The access, navigation and use of the Website, confers the condition of user (hereinafter referred to, indistinctly, individually as a User or jointly as Users), so they are accepted, since the navigation of the Website begins, all the Conditions set forth herein, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as the case may be.
The User assumes responsibility for the correct use of the Website. This responsibility will extend to:

• Make use of this Website only for legally valid inquiries and purchases or purchases.

• Do not make any false or fraudulent purchases. If it could reasonably be considered that such a purchase has been made, it could be canceled and the relevant authorities informed.

• Provide truthful and lawful contact information, for example, email address, postal address and / or other information (see Legal Notice and General Conditions of Use).
The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website.
The Website is aimed primarily at Users residing in Spain. goldfilledcreations.com does not ensure that the Website complies with laws of other countries, either totally or partially. goldfilledcreations.com declines all liability that may arise from such access, nor does it insure shipments or provision of services outside of Spain.
The User may formalize, at his choice, with globalneurodynamics.com the contract of sale of the desired products and / or services in any of the languages ​​in which these Conditions are available on this Website.

3. PURCHASE OR ACQUISITION PROCESS
Users can buy on the Website by the established means and ways. They must follow the online purchase and / or acquisition procedure of https://goldfilledcreations.com, during which several products and / or services can be selected and added to the cart, basket or final purchase space and finally click on “BUY”.
Likewise, the User must fill in and / or check the information requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified.
Next, the User will receive an email confirming that globalneurodynamics.com has received their order or request to purchase and / or provide the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being sent.
Once the purchase procedure has been completed, the User consents that the Website generates an electronic invoice that will be sent to the User through email. Likewise, the User may, if he so wishes, obtain a copy of his paper invoice, requesting it from goldfilledcreations.com using the contact spaces of the Website or through the contact information provided above.
The User acknowledges being aware, at the time of purchase, of certain particular conditions of sale that concern the product and / or service in question and that are displayed next to the presentation or, where appropriate, image of it on its page of the Website, indicating, by way of example, but not exhaustive, and attending to each case: name, price, components, weight, quantity, color, details of the products, or characteristics, mode in which they will be carried out and / o cost of benefits; and recognizes that the realization of the purchase or purchase order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.
The communications, purchase orders and payments that intervene during the transactions made on the Website could be archived and kept in the computerized records of goldfilledcreations.com in order to constitute a means of proof of the transactions, in any case, respecting the Reasonable security conditions and the laws and regulations in force that apply in this regard, and particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of persons physical with regard to the processing of personal data and the free movement of this data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the rights they attend to Users in accordance with the privacy policy of this Website.

4. AVAILABILITY
All purchase orders received by goldfilledcreations.com through the Website are subject to the availability of the products and / or that no circumstance or force majeure (clause nine of these Conditions) affects the supply of the same and / or the provision of services If there are difficulties in the supply of products or there are no products in stock, goldfilledcreations.com undertakes to contact the User and reimburse any amount that could have been paid in concept of amount. This will be equally applicable in cases where the provision of a service would become unworkable.

5. PRICES AND PAYMENT
The prices displayed on the Website are the final ones, in Euros (€) and include taxes, unless by legal requirement, especially with regard to VAT, different issues are indicated and applied.
However, and unless otherwise indicated, on time, the prices of the offered items exclude shipping costs, which may be incurred, which will be added to the total amount due at the time of managing the shipping procedure by the User, and where it will consult the available shipping methods and costs and freely choose the one that suits you.
In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has voluntarily and freely selected and chosen.
Prices may change at any time, but possible changes will not affect orders or purchases with respect to which the User has already received an order confirmation.
Accepted payment methods will be: PayPal
goldfilledcreations.com uses all means to guarantee the confidentiality and security of the payment data transmitted by the User during transactions through the Website. As such, the Website uses a secure payment system SSL (Secure Socket Layer).
The payment method is Paypal, the charge will be made at the time that goldfilledcreations.com sends a confirmation of the purchase order or purchase of products and / or services to the User.
In any case, by clicking on “PURCHASE” the User confirms that the payment method used is his.

6. DELIVERY

Standard Shipping:
We ship orders, within 24/72hrs by registered mail service via Correos, Spain Post Office to your address. It is the surest and affordable way of shipping, you will be able to track your shipment using the tracking number we will provide you.
Estimate delivery time:
Spain: it usually takes 2-4 working days
Europe: it usually takes 5-7 working days
Worldwide: it usually takes 10-15 working days (United States, Australia, Canada, Russia, Africa, Brazil, etc.)Express Shipping:
We offer Express courier DHL, low cost worldwide, fast delivery services and tracking solutions. Orders will be shipped within 24/72H. Express shippping require a telephone contact number to facility the delivery, please provide it.
Estimated delivery time:
Spain: it takes 24H
Europe : it takes 24/48H
Europe East – non-EU : it takes 24/48H
United States/Canada : it takes 48/72H
Everywhere Else : it takes 3/5 daysWe ship to your address. If you want us to send it to a friend or familiar please make sure to put the correct address. Please ensure your address is correct! Please, send us a message as soon as possible if you see there’s a mistake in the address. No refund will be issued for non-delivery to an incorrect/invalid address. If we get the item back and you want us to send it again to the correct address, we will set up a custom listing for the shipping fees.
Please note, registered mail requires signature.If standard shipment exceeds 20-30 working days to arrive, please contact us.
For international shipments, allow 20 working days* before contacting us
After 20 working days, we can open an official enquiry for non-delivery packet through Spain Post office, the international postal convention does not allow to do this before.
As soon as we will receive an official reply from the Post office of your Country, we will be able to provide you more informations about your shipment.All items are packaged in sure boxes and mailed in bubble envelopes for added protection.*Saturday, Sunday and public holidays are not working days
Additional policies and FAQs
We inform our customers that the shop is open from Monday to Friday, will be closed on weekends, european timetable.

7. TECHNICAL MEANS TO CORRECT ERRORS
The User is informed that in case he detects that an error has occurred when entering data necessary to process his purchase request on the Website, he may modify them by contacting goldfilledcreations.com through the spaces of Contact enabled on the Website, and, where appropriate, through those enabled to contact customer service, and / or using the contact information provided in the first clause (General Information).
In any case, the User, before clicking on “PURCHASE”, has access to the space, cart, or basket where their purchase requests are recorded and can make modifications.
In the same way, the User is referred to consult the Legal Notice and General Conditions of Use and, in particular, the Privacy Policy to obtain more information on how to exercise his right of rectification as established in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data (GDPR) and in Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights.

8. RETURNS

Returns and exchange details
►Returns are accepted for refund within 15 days and customers should email before returning. The item must be in new condition and in its original packaging. We apply a 15% restocking fee.
Shipping charges are not refundable unless it is our error
We do not accept returns for custom orders
We do not accept exchange
We do not refund unclaimed package, they will be shipped back again, to customer. Shipping costs, will be charged to the buyer.
►For faulty items when we received back, after checking and confirming any flaws, we will issue a refund of the items more shipping cost due on return.
►In the case of a refund on free shipping delivery, the cost of shipping will not be refunded and will be deducted from the cost of returning.
►Please, before giving unsatisfied reviews, contact us first, so we can help with any issues you may have with your order.
9. EXEMPTION OF LIABILITY
Unless otherwise provided by law, goldfilledcreations.com will not accept any responsibility for the following losses, regardless of their origin:

• any losses that were not attributable to any breach by you;

• business losses (including lost profits, income, contracts, expected savings, data, loss of goodwill or unnecessary expenses incurred); or of

• any other indirect loss that was not reasonably foreseeable by both parties at the time the contract of sale of the products between both parties was formalized.
Likewise, globalneurodynamics.com also limits its liability in the following cases:

• goldfilledcreations.com applies all measures concerning providing a faithful display of the product on the Website, however it is not responsible for the minimum differences or inaccuracies that may exist due to lack of screen resolution, or browser problems that may occur. use or others of this nature.

• goldfilledcreations.com will act with the utmost diligence in order to make available to the company responsible for transporting the product subject to the purchase order. However, it is not liable for damages arising from a malfunction of transport, especially for causes such as strikes, road retentions, and in general any other characteristic of the sector, resulting in delays, losses or theft of the product.

• Technical failures that, due to fortuitous or other causes, prevent normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents having the service. goldfilledcreations.com puts all the means at its disposal in order to carry out the process of purchase, payment and shipping / delivery of the products, however it is exempt from liability for causes that are not attributable to it, fortuitous event or force majeure.

• goldfilledcreations.com will not be responsible for the misuse and / or wear of the products that have been used by the User. At the same time, goldfilledcreatreations.com will not be responsible for an erroneous return made by the User. It is the responsibility of the User to return the correct product.

• In general, globalneurodynamics.com will not be liable for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond its reasonable control, that is, due to force major, and this may include, but not limited to:
or

o Strikes, lockouts or other claims.

o Civil commotion, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or war preparations.

o Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

o Impossibility of using trains, ships, airplanes, motor transport or other means of transport, public or private.

o Impossibility of using public or private telecommunications systems.

o Acts, decrees, legislation, regulations or restrictions of any government or public authority.

In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and goldfilledcreations.com will have an extension in the period to fulfill them for a period of time equal to the duration of the cause of force majeure. goldfilledcreations.com will put all reasonable means to find a solution that allows it to fulfill its obligations despite the force majeure.

10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this Website, the User accepts that most of the communications with goldfilledcreations.com are electronic (email or notices published on the Website).
For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that any contract, notification, information and other

communications that goldfilledcreations.com send electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.
The User can send notifications and / or communicate with goldfilledcreations.com through the contact details provided in these Conditions and, where appropriate, through the contact spaces of the Website.
Likewise, unless otherwise stipulated, goldfilledcreations.com may contact and / or notify the User by email or at the postal address provided.

11. DISCLAIMER
No waiver of goldfilledcreations.com to a specific legal right or action or lack of requirement by globalneurodynamics.com for strict compliance by the User of any of its obligations will imply, nor a waiver of other rights or actions derived from a contract or Conditions, nor will it exonerate the User from fulfilling their obligations.
No waiver of goldfilledcreations.com to any of these Conditions or to the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and formalized and communicated to the User in writing.

12. NULLITY
If any of these Conditions were declared null and void by a final resolution issued by the competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.

13. COMPLETE AGREEMENT
These Conditions and any document referred to expressly in these constitute the entire agreement existing between the User and goldfilledcreations.com in relation to the object of sale and replace any other agreement, agreement or previous promise agreed verbally or in writing by The same parts.
The User and goldfilledcreations.com acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except as expressly mentioned in these Conditions.

14. DATA PROTECTION
The information or personal data that the User provides to goldfilledcreations.com in the course of a transaction on the Website, will be treated in accordance with the provisions of the Privacy Policy or data protection (contained in if applicable, in the Legal Notice and General Conditions of Use). By accessing, browsing and / or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided is true.

15. APPLICABLE LEGISLATION AND JURISDICTION
The access, navigation and / or use of this Website and the contracts for the purchase of products through it will be governed by Spanish legislation.
Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between globalneurodynamics.com and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

16. COMPLAINTS AND CLAIMS
The User can send goldfilledcreations.com their complaints, claims or any other comment that they wish to make through the contact information provided at the beginning of these Conditions (General Information).
In addition, goldfilledcreations.com has official complaint forms available to consumers and users, and that they can request from goldfilledcreations.com at any time, using the contact information provided at the beginning of these Conditions (General Information).
Likewise, if a purchase dispute between goldfilledcreations.com and the User emanates a dispute, the User as a consumer may request an out-of-court dispute settlement, in accordance with Regulation (EU) 524/2013 of the European Parliament and the Council, of May 21, 2013, on the resolution of online litigation in matters of consumption and amending Regulation (EC) 2006/2004 and Directive 2009/22 / EC. You can access this method through the following website: http://ec.europa.eu/consumers/odr/.

Last modified: October 17, 2019